Question 1

Are You Trading Company Or Manufacturer?

Accepted Answer

We are manufacturer, TIMING factory is located in Ezhou, a city nearby Wuhan, Hubei province,China.

Question 2

How Many Years Does Your Factory Work On The Cutter?

Accepted Answer

We have been working on motion control system since 2010,more than 10 years.

Question 3

What Languages Are Supported?

Accepted Answer

English/Vietnamese/Romanian/Russian and Chinese in menu.If other language in need,contact your sales window for details.

Question 4

What about the warranty?

Accepted Answer

12 months from the date of installation.

Question 5

Should I prepare a computer?

Accepted Answer

One computer(DELL/LENOVO and etc.optional) in pack,no need to pay extra.

Question 6

How Thick Your Machine Can Cut?

Accepted Answer

Up to 9cm after compressed by vacuum. There are 3cm,5cm,7cm,9cm models available, choose the right model according to material/graphic marker nesting/yield and factory plan.

Question 7

Will You Send Engineer For Installation And Training At Overseas Factory? What's The Cost?

Accepted Answer

Yes,we will send engineer(s) for the cutter installation and training.NO labor cost,but round tickets and accommodations should be organized and paid by the customer. Concerning the Pandemic situation,about the installation and service,we have videos training and instructions,technical engineers of both parties,by aid of video&chat on wechat group,jointly check and approve the equipment accordingly.Meanwhile,we are in a position to do the remote support by Team Viewer.

Question 8

How Accurate Can A Cnc Machine Cut?

Accepted Answer

Timing cnc machine cutting accuracy within 1mm, Timing modern CNC machines are capable of cutting with high precision and accuracy.

Question 9

How Thick Of A Textile Material Can A CNC Cut?

Accepted Answer

A CNC machine can generally cut textile materials depending on the machine's capabilities and the type of cutting tool being used. Timing TMCC textile fabric cutting machine can cut 3cm / 5cm / 7cm / 9cm (after vac-sorb).

Products